Dear Mr. Sheehan,
I would like to thank you again for your services regarding our personal tax audit for the years 2008, 2009 and 2010. I very much appreciated the manner in which you worked on our situation from the beginning to the end. I felt at ease and more confident because of the way in which you worked with us and our accountant, with regular updates and directions on what the next procedures would be. You outlined a detailed plan of procedure between you, our accountant, and ourselves. We worked that plan to a short successful conclusion which alleviated a lot of stress and anxiety. I also appreciated your timely detailed updates and the many times that you did minor things, such as phone calls to the accountant and myself where you billed N/C. My final bill was less than I ultimately thought it would be. Your fees for your service were fair and conservative, and I received a refund for the balance left from my initial retainer fee. I would highly recommend your services to anyone.
Thank you again,